Privacy Policy
Effective Date: 12.12.2024
Introduction
At Fliter.ai™, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our users while providing automated transcription, translation, captioning, and dubbing services. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Account Information: Name, email address, and payment details provided during account creation or service purchase.
- Communication Information: Any information you share when contacting customer support.
b. Uploaded Data
- User-Provided Files: Audio, video, or text files uploaded for processing (e.g., transcription, translation).
- Generated Outputs: Transcriptions, translations, captions, and dubbed content generated through our services.
c. Usage Information
- IP address, browser type, device information, and usage patterns (e.g., pages visited and time spent).
d. Cookies and Tracking Technologies
- We use cookies to enhance user experience, monitor site performance, and improve our services.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, maintain, and improve our services.
- To process and complete transactions.
- To enhance customer support and respond to inquiries.
- To analyze usage trends and improve platform functionality.
- To comply with legal obligations or enforce our terms of service.
3. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data in the following situations:
- Service Providers: With trusted third-party vendors who assist in delivering our services.
- Legal Compliance: When required by law, legal process, or to protect the rights and safety of our users or others.
- Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
- Uploaded Data: Files and generated outputs are retained for the duration necessary to provide the service and may be deleted after completion unless explicitly retained by the user.
- Account Information: Retained as long as your account remains active or as required by applicable laws.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request the deletion of your data, subject to legal and operational requirements.
- Data Portability: Request a copy of your data in a commonly used format.
- Opt-Out: Opt-out of cookies or marketing communications by updating your preferences.
To exercise these rights, contact us at [Insert Contact Email].
7. Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites.
8. International Users
Fliter.ai™ operates globally. By using our services, you consent to the transfer and processing of your data in accordance with this policy, regardless of your location.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Fliter.ai™
Email: info@fingerlinksinfotech.com
Address: FingerLinks® Infotech LLC
800 N King Street, Suite 304 1773,
Wilmington, DE 19801, United States.